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FAQ. Authenticode Code Signing Certificate Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Authenticode Certificate Information
     Selecting Your Cryptographic Service Provider
     Backing Up Your Private Key

Entering Authenticode Certificate Information
Enter the organizational information for the organization that will be signing code with the Authenticode certificate.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification, if appropriate.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Selecting Your Cryptographic Service Provider
Select the cryptographic service provider (CSP) you will use with your Authenticode certificate. If you use a specialized device (such as a smart card or other hardware token) to manage your private key, select the appropriate provider from the list. If you are unsure which CSP to choose, select the default.

Backing Up Your Private Key
Enter the path and file name where you want to store your Authenticode certificate's private key. It is strongly recommended that you save the private key to a file that can be stored on a floppy disk, hardware token, or other removable medium.


Note: If you do not specify a file name and you selected the Microsoft Base Cryptographic Provider CSP, the private key will be stored in the system "My" store in the registry. This stored private key is not portable and is always on the computer. Unless the computer is in a very secure location, this practice is not advised.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.

Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field. How is VAT Charged?

If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

FAQ. Java Code Signing Certificate Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Your Certificate Signing Request (CSR)
     Entering Java Certificate Information

Entering Your Certificate Signing Request (CSR)
Generate a Certificate Signing Request (CSR) through your Java signing tools. Paste the CSR in the text field.


Note: VeriSign Java Code Signing certificates are only compatible with the RSA algorithm. To avoid errors, select RSA as your signing algorithm when generating a key.

Entering Java Certificate Information
Enter the organizational information for the organization that will be signing code with the Java certificate.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.
Common name

The common name for the server that will use the SSL Certificate must be the fully qualified domain name - the domain name and the host name (if applicable). For example, in digitalid.verisign.com, verisign.com is the domain name and digitalid is the host name. In www.verisign.com, verisign.com is the domain name and www is the host name.
  • If your fully qualified domain name does not include a host name, simply enter the domain name. A host name will not be included in your certificate.
  • If your fully qualified domain name does include a host name, enter the full name, including the host and domain name. Submitting only the host name or only the domain name may delay the enrollment process or result in issuing an unusable certificate.

Important: Please check your common name during enrollment to ensure it is correct. After your SSL Certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.
Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field.
If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

FAQ. MSVBA Code Signing Certificate Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Microsoft Office/VBA Certificate Information
     Selecting Your Cryptographic Service Provider
     Protecting Your Private Key

Entering Microsoft Office/VBA Certificate Information
Enter the organizational information for the organization that will be signing code with the Microsoft Office/VBA certificate.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification, if appropriate.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Selecting Your Cryptographic Service Provider
Select the cryptographic service provider (CSP) you will use with your Microsoft Office/VBA certificate. If you are unsure which CSP to choose, select the default.

Protecting Your Private Key
Check the box below to protect your Microsoft Office/VBA certificate's private key with additional security. When you submit this form, you will be prompted to select a security level (Low, Medium, or High).

Because your Microsoft Office/VBA certificate's private key is stored in the Windows Registry and always on the computer used for Microsoft Office/VBA signing, it is strongly recommended that you protect your private key with additional security.

Check the box to display security options after you submit the enrollment form. You can choose from the following security levels:

  • High - Requires you to enter a password when your private key is accessed for signing. Recommended.
  • Medium - Alerts you and prompts for permission when your private key is accessed for signing.
  • Low - No additional security. Your private key is protected only by your system's login procedure.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.

Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field. How is VAT Charged?

If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

FAQ. Adobe AIR Digital ID Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Adobe AIR Digital ID Information
     Selecting Your Private Key Strength

Entering Adobe AIR Digital ID Information
Enter the organizational information for the organization that will be signing code with the Adobe AIR Digital ID.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification, if appropriate.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Selecting Your Private Key Strength
Select the encryption strength you want for your Adobe AIR Digital ID. The default encryption strength is the maximum allowed by your browser. It is recommended you use the strongest encryption available.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.

Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field. How is VAT Charged?

If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

FAQ. Shockwave Code Signing Certificate Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Your Certificate Signing Request (CSR)
     Entering Shockwave Certificate Information

Enter Your Certificate Signing Request (CSR)
Generate a Certificate Signing Request (CSR) through your Shockwave signing tools. Paste the CSR in the text field.

Entering Shockwave Certificate Information
Enter the organizational information for the organization that will be signing code with the Shockwave certificate.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.

Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field. How is VAT Charged?

If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

FAQ. Authentic Document ID Enrollment Guide

Welcome and Overview

This step-by-step guide for VeriSign code signing certificate enrollment describes the contact, certificate, and payment information required to enroll for a VeriSign code signing certificate, how to fill out the enrollment forms, and when to expect your certificate once you have submitted your information.

Code Signing Certificate Enrollment Requirements
To enroll for and receive your code signing certificate, you will need to submit specific and accurate information concerning your organization and the appropriate individuals. Before beginning enrollment, you should be prepared with the following information:

  • Organizational information for the organization that will be signing code with the certificate
  • Code signing information (such as your cryptographic service provider, private key security settings, or encryption strength). The information required depends on the the type of code signing certificate you are enrolling for.
  • Direct contact information for the following individuals:
    • Technical contact - Responsible for maintaining the certificate
    • Organizational contact - Responsible for approving the order and verifying your organization
    • Billing contact - Responsible for settling payment issues
  • Payment information for one of the following methods:
    • Credit card - Number, expiration date, and cardholder's name
    • Purchase order - PO number
    • Check - Check number
    • Wire transfer - Bank name
    • Token - Token number

Enter Technical Contact for this Certificate

Enter the contact information for the person who will use and/or maintain the certificate. The Technical Contact receives the certificate and renewal notifications.

Note the following instructions for Technical Contact information. Unless otherwise noted, all information is required.

  • First and Last Name
  • Title - The official title or position held by the Technical Contact.
  • Company - The organization the Technical Contact works for.

Note: The Company name for the Technical Contact must match the Company name for the certificate you are enrolling for (you will enter this in the next step). If the Company names do not match, the certificate will use the Company name entered for the certificate.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Technical Contact's organization.
  • Telephone Number - The direct telephone number where the Technical Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Technical Contact can be reached.
  • Note: It is recommended you use an email alias for the Technical Contact email (for example: ssladmin@yourcompany.com). Should the administrative responsibilities for this certificate be transferred to another individual, your organization will still receive renewal notifications and other important information regarding your certificate.

Enter Certificate Information

Learn more about:
     Entering Authentic Document ID Information
     Creating Your PTA Profile

Entering Authentic Document ID Information
Enter the organizational information for the organization that will be signing code with the Authentic Document ID.

  • Company - The legal name of your company or organization. Do not abbreviate.
  • Division - Department or project name or other identification, if appropriate.
  • City/Location, State/Province, Country - The physical location where your organization does business. Do not abbreviate.

Creating Your PTA Profile
The Personal Trust Agent (PTA) stores and protects your Authentic Document ID. The PTA Wizard will guide you through creating a new PTA Profile. Enter a user name and password when prompted.

Verify Certificate Information and Enter a Challenge Phrase

Confirming Your Certificate Information
The information in this section will be contained in your code signing certificate. If this information is incorrect, return to the previous page and re-enter your certificate information.


Important: Check your common name to ensure it is the organization that you want to sign code for. After your code signing certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Entering a Challenge Phrase
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve the contact information you enter during enrollment. When you renew your code signing certificate, your contact information is automatically filled in.

Enter Organizational Contact for this Certificate

Entering Organizational Contact Information
Enter the contact information for the person who will approve this order. The Organizational Contact verifies the order and the company and receives renewal notifications.


Important: The Organizational Contact must be a member of the organization identified in your certificate information or CSR.

Note the following instructions for Organizational Contact information. Unless otherwise noted all information is required.

  • First and Last Name
  • Title - The official title or position held by the Organizational Contact.
  • Company - This is extracted from your submitted certificate information or CSR and cannot be edited. If it is incorrect, go back and submit the correct certificate information.
  • Address, City, State/Province, ZIP/Postal Code, Country - The physical location of the Organizational Contact.
  • Telephone Number - The direct telephone number where the Organizational Contact can be reached. Include the area code.
  • Fax - Optional.
  • Email - The email address where the Organizational Contact can be reached.

Entering the VAT Number
Select your country code in the first field and enter your VAT Identification Number without the country prefix in the second field. How is VAT Charged?

If your organization is inside the European Union and it is exempt from paying VAT, select your country and leave the VAT Number field blank. Then select the reason it is exempt and read and accept the VAT Exemption Confirmation statement. Reasons for exemption are:

  • VAT exemption for international organizations - Your organization is or belongs to an international organization not subject to VAT in the country of residence.
  • VAT exemption for Canary Islands - Your organization resides in the Canary Islands.
  • VAT exemption for Channel Islands - Your organization resides in the Channel Islands.
  • VAT exemption for Gibraltar - Your organization resides in Gibraltar.

If your country does not have a VAT system, skip this section and continue to the next page. VAT does not apply.

Confirm Your Order

Order Summary
Confirm that your certificate and contact information are correct. Create a challenge phrase for your certificate.

Final Confirmation of Your Certificate Information
Review your certificate information and common name before submitting your order. If this information is incorrect, click Change CSR to enter a different CSR.


Important: Check your common name to ensure it is correct. After your certificate has been issued, changing the common name requires re-enrollment at the full price of the certificate.

Technical and Organizational Contact Information
Review the contact information. If this information is incorrect, click Edit to return to the Enter Contact Information page.

Payment and Billing Contact Information
Review the payment method and contact information. If this information is incorrect, click Edit to return to the Enter Payment Information page.

Entering a Challenge Phrase (SSL Certificates only)
Enter a new challenge phrase for this certificate. The challenge phrase allows you to easily retrieve and fill in your contact information for renewal, revocation, or other changes to your certificate and contact information.

The challenge phrase should be confidential but easily remembered with your reminder question. Additionally, it is recommended that you discreetly share the challenge phrase and reminder question with other SSL administrators who may need to manage the SSL Certificate.


Note: The challenge phrase is not your server's private key password.

Privacy Statement and Subscriber Agreement
Review the Privacy Statement and Subscriber Agreement. Submitting your order indicates that you agree to the terms of these agreements.

Accept & Purchase
If you are confident all information is correct, click the Accept & Purchase button to submit your order.

Your Order Has Been Submitted

The Technical and Organizational Contacts will shortly receive an email message confirming this purchase. The email includes your order number and a link to the Order Status page so you can track the progress of your order.

Your Order Number
Print this page or otherwise make a note of your order number. You will need your order number to check the status of your order online, contact VeriSign Customer Support for information on your order, and to submit payment on this order.

Authentication and Verification
VeriSign will now examine the information that you have submitted. If all the information is accurate and valid, VeriSign can verify your organizational and certificate information and approve your order in 3-5 business days.

Payment Instructions
If you chose a method other than credit card, follow the instructions to ensure prompt delivery of your certificate. After VeriSign has verified your organization and certificate information and has confirmed receipt of payment, you will receive your certificate.

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